Does TapeVault work without an internet connection?+
Yes. TapeVault is fully offline after the initial license activation. No ongoing internet connection is required. This makes it ideal for air-gapped environments in broadcast, defense, and medical sectors.
What happens to my data when my subscription expires?+
Your archived data on tape is always yours — it's stored in standard LTFS format, which is readable by any LTFS-compatible software. TapeVault's database and project index remain accessible in read-only mode after expiry.
Is there automatic renewal?+
No. There is no automatic renewal. TapeVault does not store credit card details. You will receive a reminder before expiry and can choose to renew manually.
Which LTO generations are supported?+
TapeVault supports LTO-4 through LTO-9 drives. LTO-10 support is planned for v1.1. Both single drives and autoloaders (AUTOLOADER plan) are supported.
What is the difference between Starter and AutoLoader?+
Starter is designed for a single standalone LTO drive. AutoLoader adds support for tape autoloaders and libraries — automated slot management, multi-drive operation, and batch archive/restore jobs. If you have a tape library (e.g. Quantum, Overland), you need the AutoLoader plan.
Can I install TapeVault on multiple computers?+
Each license covers one computer at a time. You can transfer the license to a different machine as needed — just deactivate on the old machine and activate on the new one. An internet connection is required only during the transfer.